All returns must contain a copy of your invoice with the unique RMA# (Return Merchandise Authorization) that we provide you written on it. Returns without an RMA# will NOT be accepted.
To qualify for your RMA# from Organic Male OM4 please completely fill out the form below and submit it to us. Once we review the request for your return(s) and approve it your unique RMA# will be emailed to you.
We will notify you via e-mail once we have received the returned item and processed your refund. A refund will be made in the same form of payment originally used for purchase within 7 business days of receiving your return.
Organic Male OM4 will gladly replace any item damaged during shipping or refund your original purchase price for that item when we receive your damaged products back to us. We will gladly cover the shipping cost of damaged product(s) returned to us. If you would like to contact us by phone regarding returns please call us at 1-877-898-MALE (6253).
Items need to be returned to:
Organic Male OM4
PO Box 24276
Silverthorne, CO 80497
If you prefer to contact us directly regarding returns please call 1-877-898-MALE (6253) or firstname.lastname@example.org.
If the product was damaged during shipping we will send out a new duplicate product & ask you to return the damaged product to us. If the product produced irregular skin reactions you may return the product(s) in their original packaging along with all parts, pieces and printed materials to us for a refund minus a 15% processing fee within 30 days of delivery. Product must be at least 75% full. We recommend that you use a trackable and/or insured shipping method as we cannot be responsible for returns lost in the mail.
Returns within 30 days for any unopened products are subject to a 15% processing fee. We will only accept products that were purchased from our company.
All fields are required to obtain your RMA#.